How Fluence is Scaling Contracting Excellence with Legal-Grade™ AI

With a growing volume and complexity of contracts, Fluence needed a solution that would help accelerate deals, increase review capacity, streamline collaboration internally and externally, and enable commercially strong, market-aligned offers.

When selecting a partner, Luminance stood out to the team for its speed of innovation, strong customer feedback loop and collaborative support. Luminance was adopted not simply as an isolated tool, but as a long-term partner to support Fluence’s operational goals and long-term strategic ambitions.

“Through our work with Luminance, we’re transforming our commercial agreements from a necessary hurdle into a streamlined and reliable part of the customer journey. By removing friction from the contracting pxhase, we empower our customers to focus on their strategic goals, secure in the knowledge that they’ve chosen a partner dedicated to their success.” – Tim Effio, Sr Director, Commercial Products

Accelerating Deals with AI-Powered Negotiations

With the goal of accelerating live negotiations, Fluence calculated that AI could:

• Reduce initial contract review time by up to 75%
• Reduce negotiation turns by 25-50%

Luminance’s AI-powered negotiation functionality enables the team to rapidly identify risks, deviations from preferred positions and opportunities for refinement, all without sacrificing thoroughness. As confidence in the platform has grown, review time has been reduced to minutes in many cases, while maintaining watertight accuracy and control.

Crucially, this was not just an internal operational challenge. Fluence sought to create a smoother, faster path to signature for customers. With Luminance, the team has developed a scalable, data-driven, customer-centric contracting function. For customers this means:

• Faster responses
• Clearer feedback
• Less back-and-forth 

Building Commercial Confidence Through Repository Intelligence

With Luminance’s Repository, Fluence is able to thoroughly analyze its historical contract data in order to understand:

• Where they are market competitive
• What concessions have historically been made
• Which risk positions have been accepted in practice
• How real-life outcomes compare to internal assumptions

Historically, this type of large-scale contract analysis could take approximately two months of intensive manual work. With Luminance, the project can be completed in just a few days. This insight facilitates greater consistency and faster internal strategy alignment, helping Fluence to make stronger, market-aligned offers grounded in real data.

“Fluence’s adoption of cutting-edge AI is fundamentally about delivering greater value to our customers. By making our own enterprise operations faster and smarter, we accelerate the deployment of our industry-leading energy storage solutions, helping our customers build a more sustainable future, faster.” – Roman Loosen, Chief Enterprise Operations Officer

A Look Ahead

Fluence’s long-term vision is a fully frictionless sales and contracting process with AI embedded into day-to-day operations to ensure speed, accuracy and consistency across the contract lifecycle. Luminance is supporting Fluence in developing a scalable, data-driven contracting function that evolves with growth, strengthens commercial confidence and places the customer experience at the center of every agreement.