OUR CUSTOMERS

Cutting Response Times by 90%: Buro Happold Transforms Contract Insight with Legal-Grade™ AI

“With Luminance, we now have a single source of truth where previously we needed to manually pull from three or four sources. It's an incredible time-saver.”

Young man with glasses smiling at a desk.

Phillip Thompson, Associate Director

A group of professionals collaborates at a table, reviewing blueprints and plans on a tablet. A man gestures towards the tablet, while others observe details. Hard hats and safety vests are visible, indicating a construction or engineering meeting.

Driving Global Consistency with Legal-Grade^TM AI

Buro Happold is an international consulting firm partnering with the world’s leading organizations, including the United Nations, UNESCO, and C40 Cities. With projects across every continent, the legal team plays a critical role in facilitating swift and consistent decision-making for complex, multi-jurisdictional engagements.

The team turned to Luminance to enhance visibility across their contract landscape, centralize institutional knowledge, and respond faster to business needs—all without the need for manual data cleanup.

Centralizing Knowledge and Streamlining Contract Review

Previously, reviewing an incoming contract required manually gathering information from playbooks, risk matrices, and precedent agreements. In fact, at least 50% of review time was spent simply locating the right information.

Now, Luminance performs a first-pass review of contracts, highlighting non-standard language and suggesting pre-approved alternatives with a click. The AI’s ‘missing clause’ feature also ensures that key provisions aren’t overlooked, helping to maintain consistency across global operations.

Instant Answers for Urgent Business Needs

Buro Happold has drastically reduced the time required to respond to complex contractual questions. Legal teams can now search their AI-powered repository in seconds, surfacing clauses by topic, region, or risk area.

For example:

A company-wide search for tax clauses in the Middle East, previously a multi-hour task, was completed in seconds using Luminance’s Clause Summary widget.

A sanctions-related portfolio review that would have taken weeks was completed in minutes thanks to Luminance’s targeted contract search.

With Ask Lumi, the team can ask natural language questions—like “How many contracts include the governing law of France?“—and get instant answers. Urgent inquiries that used to take two hours now take just 15 minutes.

Scaling Legal Expertise Across the Enterprise

By centralizing knowledge and accelerating access to key contractual information, Buro Happold’s legal team is transforming from a reactive function to a proactive strategic partner. The result: faster decisions, reduced risk, and enhanced support for every corner of the business.