Marketing Executive
London
Luminance is looking for a bright, articulate and creative graduate to work in a fast-pace Marketing team at the forefront of AI. Although working across the wider team activities, this hire will primarily be focused on events.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Plan and run Luminance lunches and dinners in the UK, Europe, and the US
- Organise our participation in major global trade shows, including working with customers on organising speaking sessions
- Liaise with offices abroad to coordinate marketing materials, manage logistics and execute global strategy
- Work closely with the sales team to generate leads, then tracking this data to optimise strategy
- Plan event-based campaigns for our social media accounts
- Write and produce sales and marketing materials such as brochures, case studies, white papers, and presentations
Requirements
- Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University
- Excellent communication, written and time management skills
- Demonstrated track record of excellent organisational skills
- A problem solver who can think creatively and laterally
- Ability to discuss and critically analyse current global economic and political affairs
- Motivated self-starter who is ready to make a real impact in a fast-growing company
- European languages (particularly French, German, Spanish, Italian, Dutch, Swedish and Norwegian) are also desirable, but not essential
Apply now
Digital Marketing Executive
London, UK
The Digital Marketing Executive position presents a fantastic opportunity to spearhead the online presence of a fast-growing and dynamic AI company. You will be responsible for helping to manage Luminance’s digital strategies, from running our social media accounts and optimising our sales leads following global events, to launching ad campaigns and boosting SEO. This role is all about supporting a variety of teams across the business, aiding Sales in securing deals and boosting lead generation, and ultimately getting the Luminance name out there. The ideal candidate will be data-driven, outgoing and willing to get stuck into a variety of tasks, as well as have excellent organisational skills. To apply, please send your CV to [email protected]
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Manage our social media accounts and strategy
- Use Adwords and LinkedIn Advertising to run campaigns
- Email marketing
- Perform SEO on our website
- Own our event follow up process for sales leads, and then leverage this data to inform event strategy
- Use our CRM to track inbound sales leads
Requirements
- Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University
- A skilled, data-driven digital marketer with evidence of implementing successful digital campaigns
- Knowledge and understanding of relevant marketing and sales technology platforms and tools (Google Analytics, LinkedIn etc.)
- Experience in creating and running paid social campaigns (Experience with Google Ads and LinkedIn Advertising both necessary)
- Excellent communication, written and time management skills
- Motivated self-starter who excels in a fast-paced environment
- A problem solver who can think creatively and laterally
Apply now
Senior Support Lead
London, UK
A Senior Support Lead acts as the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution. As a team lead, you will also be responsible for taking ownership of high-pressure situation, stepping up as a point of escalation and direction.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Manage customer issues from start to finish, fostering strong customer relationships through the whole support process
- Effectively communicate with customers, addressing queries and concerns in a timely manner and ensuring prompt resolution of issues
- Maintain a comprehensive understanding of the product to effectively assist customers
- Providing mentorship, guidance & coaching for junior team members on complex issues and ensuring the team are consistently meeting deadlines and SLAs
- Working closely with team leads and the commercial team to understand business needs and priorities – reflecting these within daily prioritisation
- During high-pressure situations stepping up as a point of escalation, demonstrating assertion and ownership of critical situations, rallying teams, and effectively communicating directives to ensure swift and effective resolution
Requirements
- Bachelor’s or Master’s degree with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Previous experience in a customer support or related role, with a demonstrated ability to lead and support a team
- High attention to detail, and keen problem solving attitude
- Excellent organisational skills and time-management
- Strong leadership skills, with the ability to motivate and develop team members
- Outstanding communication and interpersonal skills, with the ability to effectively interact with customers, team members and stakeholders
Apply now
Account Executive
London, New York, Singapore
The Account Executive role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within meritocratic environments where talent is spotted early and fast-tracked.
Account Executives will have knowledge of the product and how it can be of benefit to lawyers, as well as be able to give demonstrations on the site. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. This role also includes the opportunity to travel internationally, attending events and meeting with prospective customers and customers alike.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
As an AE, you will:
- Prospect accounts and pitch for new business
- Oversee and grow the Luminance’s relationships with our large international client base
- Own specific client relationships
- Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation
Requirements
- Bachelor's or master’s degree from a Top 200 Global University, with a GPA of 3.5 or above (US) or 2:1 or above
- Motivated self-starter with a focus on over-quota performance
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Excellent customer facing and communication skills
- Right to work in the UK, USA or Singapore
- European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential
Apply now
Customer Success Manager
London, New York, Singapore
This is a fantastic opportunity to join market-leading AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards with a recently announced funding round led by internationally renowned VCs, Luminance is the world’s most advanced AI technology which is disrupting the global legal profession. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Develop and foster an excellent customer experience across Luminance’s comprehensive product suite
- Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product
- Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes
- Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements
- Work closely with customers to establish proactive deployment, transition, and user adoption strategies.
- Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day.
- Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions
- Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs
- Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases
- Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn
- Analyse customer data to improve customer experience and engagement
- Hold product demonstrations for customers
- Regular domestic and international travel to meet with customers and build robust business relationships
- Evaluate and improve tutorials and other communication/training infrastructure
Requirements
- Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Highly organised with ability to multi-task and prioritise effectively
- Self-driven and proactive
- Excellent communication and interpersonal skills, both verbal and written
- Patient and active listener
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Detail oriented with a problem-solving attitude
- Excellent product knowledge
- Passion for customer experience
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
Apply now
Machine Learning Research Engineer
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Luminance is looking for dedicated and enthusiastic individuals with a strong academic background in Artificial Intelligence or a related field to join their R&D team based in Cambridge, UK. Successful candidates will be part of a small, dynamic team responsible for: prototyping, building and implementing new approaches to AI problems; and determining output quality, efficiency, and feasibility compared with other techniques in a data-driven manner.
This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Strong analytical skills and ability to approach tasks in a scientific manner
- Data science skills, including handling of large data sets, modelling and evaluation
- Good understanding of software engineering concepts, particularly with machine learning development
- Experience with machine learning Python frameworks such as PyTorch, Tensorflow and Scikit-Learn
- For more senior candidates:
- Understanding of, including published work within, related academic fields such as NLP, Computer Vision or Deep Learning
- Relevant industry experience with demonstrable impact in a commercial setting
- Significant practical usage of modern ML areas (NLP, Transformers, LLMs, NER, GANs, Reinforcement Learning, etc.)
Requirements
- Master’s degree or Postgraduate (preferred) qualification from a Top 200 Global University, preferably in a technical subject
Apply now
Application Engineer
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Luminance’s team of Application Engineers are responsible for designing and developing Luminance's suite of web-based applications, which apply Luminance’s core AI technology to different use cases in the legal sector. The team uses a modern technology stack, and team members can specialise in either UI, Backend or a mix of both!
This role is open to both graduates with a willingness to learn the desired skills, as well as more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Experience in JavaScript frameworks such as Backbone.js, React or Vue.js
- Experience in server-side stacks using technology such as node.js, PostgreSQL, Elasticsearch or Redis
- UI/UX design and implementation
- Python or Java knowledge is also useful
- Understanding of software development best practices and architecture, particularly of web-based, single-page applications
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
Apply now
Automation Engineer
Cambridge, UK
Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Responsible for running of the software development lifecycle of Luminance's core product. Automation Engineers manage, run, and improve our development and testing processes, working closely with the product managers and development teams to understand and test new functionality. They also identify issues during the development of new features and co-ordinate the timely deployment of fixes.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Attention to detail and organisation
- Excellent problem solving and communications skills
- Desire to automate and interest in building things out of smaller parts
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
- Scripting and automation experience (Python, Bash Shell or similar; ansible)
Apply now
Systems Administrator
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Systems Administrators are responsible for the maintenance and improvement of all Luminance’s technical infrastructure, ensuring that the company can continue to operate, regardless of situation. As part of this small, dynamic team, you will learn and apply technical understanding across a wide range of topics - everything from ethernet to email! This is a key role in the life of our fast-growing company, bringing you into daily contact with colleagues from all parts of the business.
This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Excellent problem solving and communications skills
- Desire to build technical, automated solutions to issues within the operation of a business
- Willingness to assist others
- Knowledge of operating system administration (macOS, Linux, Windows)
- Knowledge of email infrastructure administration (Exchange, SMTP/IMAP)
- Experience in the setup and maintenance of computer hardware (end-user devices, server or network infrastructure)
- Knowledge of all layers of computer networking (e.g., physical, ethernet, WiFi, TCP/IP, SSL, application-layer)
- Awareness of security and operational best practices and frameworks (e.g. ISO27001, ISO22301)
- Scripting and automation experience (Python, Bash Shell or similar; ansible)
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
Apply now
Customer Support Associate
London, US, Singapore
This is a fantastic opportunity to join market-leading UK company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance’s technology within their own environment.
A Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution.
This role is all about building rapport and cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance’s products, and will be able to explain how to use product features to solve customer pain points. The ideal candidate will be a real ‘people person’ with critical thinking skills and a desire to solve problems.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Managing customer problems from start to finish and maintaining customer relationships throughout the whole support process
- Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist further
- Having a comprehensive understanding of the product
- Understanding the individual use cases and needs of each customer
Requirements
- Bachelor's or Master's degree in a scientific or analytical discipline with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Desire to work in a customer-facing role
- Highly-detail oriented with a problem-solving attitude
- Organised with excellent time management skills with an ability to prioritise effectively
- Experience with customer-facing activities is desirable, but not essential
- Prior experience of eDiscovery is desirable, not but essential
Apply now
Inside Sales
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its newly formed Inside Sales team. This team has a fast-paced, meritocratic work environment, and seek out prospective customers for Luminance through a variety of methods. A role that offers significant commission-earning potential, the Inside Sales team is critical in generating new business for the company, and the team will be scaling up operations rapidly over the coming year.
Inside Sales Reps are outgoing, entrepreneurial self-starters who are able to build a natural rapport with prospective customers. This role will suit ambitious candidates who enjoy working within fast-paced, meritocratic environments where talent is spotted early and fast-tracked.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Engage with prospective customers and identify new business opportunities
- Book direct meetings and recruit for Luminance events
- Speak with key decision makers within target markets through cold calling and high-level prospecting
- Meeting set targets and consistently achieving KPIs
- Social Media Selling
- Work closely with Sales and Marketing on a variety of campaigns
- Maintain quality relationships with external customer-facing Account Executives to support new business growth
Requirements
- Excellent communication skills
- Articulate, motivated self-starter with a focus on over-quota performance
- Right to work in the UK
- European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential
- Previous sales experience is desirable, but not essential
Apply now
Product Specialist
London, New York, Singapore
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.
The Product Specialist role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.
Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
- Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
- Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
- Be a trusted adviser and authority on the product to the prospect during the Proof of Value
- Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
- Design custom workflows and solutions for live cases
Requirements
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Highly-detail oriented with a problem-solving attitude
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
- Organised with excellent time management skills with an ability to prioritise effectively
- Prior experience in eDiscovery is desirable but not essential
Apply now
Junior Legal Analyst
London
Luminance is a young AI company that is growing rapidly: today, Luminance’s technology is helping over 600 customers in 60 countries globally. With ambitious growth plans, we are looking for a Junior Legal Analyst to join our dynamic Legal Analyst team located in Green Park, London. This role presents an exciting opportunity to contribute towards the advancement of the AI that underpins Luminance’s Corporate product.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
As a Junior Legal Analyst, you are responsible for assessing and providing data for Luminance’s cut-
- Developing and refining the quality of our pre-built knowledge base of contracts and clauses by conducting regular legal research and performing contractual analysis to develop Luminance's AI understanding.
- Participating in the quality assurance process for each release of the Corporate product which involves testing any new upgrades, assessing the performance of the AI and its accuracy and providing valuable feedback to the development teams for future improvements.
- Providing key legal insights to the wider Research and Development team to further refine and extend the capabilities of the AI and its detection of legal concepts.
Requirements
- Self-driven, forward-thinking individual with an interest in pursuing a career in Legal Tech
- Graduated with LLB Law (2:1) or GDL (commendation)
- Experience of working with legal agreements in a legal setting
- Legal research and legal data analysis skills
- Excellent attention to detail and organisational skills
- Strong experience in problem solving, analytical, and communication skills
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
- Tech savvy individual who is comfortable using various software programmes and digital tools
Apply now
Senior Application Engineer
Cambridge, UK
Luminance is a market-leading UK AI company with the goal of revolutionising the legal sector. In the last few years, we have seen record growth and are looking for driven, experienced developers to help us accelerate on our journey
We are seeking driven and highly skilled Senior Engineers to take the helm of our most ambitious projects. This is a pivotal role for someone who is not only a technical virtuoso but also thrives on challenges. If you're ready to work hard, lead with vision, and make an impact that echoes through the industry, we want you.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Lead complex engineering projects throughout the entire SDLC.
- Be a Mentor other member of Application Engineering and foster a positive environment for learning and growth.
- Collaborate with cross-functional teams to define technical requirements and system architecture.
- Drive the adoption of best practices in coding, testing, and maintenance to ensure excellence in software development.
- Take ownership of decisions and be accountable for the results, pushing the boundaries of what's possible.
- Become a Subject Matter Expert for one or more areas of our technology stack and assist others in those areas.
Requirements
- More than 3 Years of commercial experience with a history of leading technical projects.
- Exceptional problem-solving skills and the ability to think strategically and analytically.
- Experience with server-side technologies such as Node.js, PostgreSQL, Redis, and Elasticsearch.
- Familiarity with Python, Java and FE frameworks is also beneficial.
- Strong leadership skills with experience mentoring and developing engineering talent.
- Excellent communication and collaboration skills to work effectively with teams across the organization.
- Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject
Apply now
R&D Engineer
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Luminance’s team of R&D Engineers are responsible for designing and developing Luminance's AI platform, providing Luminance’s core AI technology to application within our software architecture.
This role is open to both graduates with a willingness to learn the desired skills, as well as more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Experience in the development of large-scale python codebases
- Familiarity with the python ecosystem: both the standard library and popular open source libraries such as Flask, Requests, NumPy or PyTorch
- Understanding of software development best practices and architecture, particularly of web-hosted platforms composed of applications with underlying services
- Ability to provide, or desire to develop, leadership: either of technical direction or of teams of people
- Desire to learn new things and capability to do so quickly
- Drive and enthusiasm to see projects through to completion
Requirements
- Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject
Apply now
Site Reliability Engineer
Cambridge, UK
This is a fantastic opportunity to join Luminance, a market-leading UK AI company that is revolutionising the legal sector. We are in Tech Nation’s prestigious Future Fifty list and are the recipient of two Queen’s Awards.
Luminance’s SRE team combines strong problem solving, infrastructure tooling and wider DevOps practices to provide a service of Luminance’s unique software applications. The team plays a crucial role in incident response and issue resolution, swiftly addressing and resolving service interruptions to maintain the highest level of customer satisfaction. With a focus on automation, scalability, reliability and security, the team enable Luminance to ensure a performant, seamless experience for its users. You will join a small, dynamic team of creative engineers and work together to tackle some of Luminance’s greatest challenges, with new problems and technology areas to dig into on a regular basis.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Excellent problem solving skills, including diagnosing issues within complex systems
- Ability and desire to identify root causes of issues, and propose and implement structural improvements
- Strong communication skills and capability to perform in scenarios with urgency
- Knowledge of the design and operation of web-based software applications, based on technologies such as node.js, PostgreSQL or Elasticsearch
- Knowledge of modern infrastructure and operational tooling within cloud-based architectures, such as Linux, python, AWS, ansible, Prometheus
Requirements
- Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject
Apply now
AI Engineering Internship
Cambridge, UK
Luminance is a market-leading UK AI company revolutionising the legal sector. We are a young company that is growing rapidly: today, Luminance’s technology is helping over 600 customers in 60 countries globally.
With ambitious growth plans, we are always looking for bright, passionate and hungry people to help us achieve our goals. This internship will allow you to get first-hand experience of working as part of a software engineering team at a fast-placed company. We will ask you to get stuck in from day 1: working alongside, and being mentored by, one of our engineers.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
Internship Details
- Duration: 8 weeks
- Pattern of work: 3 or more days a week in our Cambridge office – up to 2 days remote
- Equipment provided: Macbook Pro laptop; access to additional computing resources as required
- Remuneration: equivalent to competitive graduate salary
Requirements
- Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject
- Desire to learn new things and capability to do so quickly
- Drive and enthusiasm to see projects through to completion
Apply now
Senior Sales Executive
London, New York
The Senior Sales Executive role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within meritocratic environments where talent is spotted early and fast-tracked. Senior Sales Executives will have knowledge of the product and how it can be of benefit to lawyers, as well as be able to give demonstrations on the site. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. This role also includes the opportunity to travel internationally, attending events and meeting with prospective customers and customers alike.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Prospect accounts and pitch for new business
- Oversee and grow the Luminance’s relationships with our large international client base
- Own specific client relationships
- Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation
Requirements
- 2+ years' experience
- Bachelor's or master’s degree with a GPA of 3.5 or above (US) or 2:1 or above
- Motivated self-starter with a focus on over-quota performance
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Excellent customer facing and communication skills
- European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential
Apply now