Careers

Legal Product Expert

Where: London, New York, Singapore

As a Legal Product Expert (LPE), you will be involved in advising, training and supporting prominent legal professionals across the globe. Ideally suited to tech-savvy, commercially-minded individuals, you will be excited by a fast-paced entrepreneurial role and the opportunity to transform the legal profession with Luminance’s cutting-edge artificial intelligence technology platform. It is ideal for candidates who love face-to-face work and are keen to have a role that has strategic importance, not only within Luminance, but also for major international clients. This role covers both Account Management and new Sales and both teams are targeted on numbers of meetings, pilots and deals signed. There is plenty of opportunity for national and international travel as part of this role.

Responsibilities

Account Management roles

• Oversee and grow Luminance’s relationships with our large international client base
• Own specific client relationships, working closely with and supporting their use of Luminance
• Provide client training
• Establish relationships with key stakeholders in each business
• Understand the client’s business and developing strategy and process for increasing the use of Luminance within each organisation

Sales and New Business roles

• Identify all potential business opportunities
• Engage with new prospective clients all over the globe
• Work with key decision-makers, whilst developing and qualifying leads within the targeted markets
• Articulate the value proposition and help the prospect understand how it will improve their business, in parallel with earning trust and developing relationships

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in Law preferably, otherwise History or the Social Sciences, with a GPA of 3.5 or above (US) or 2:1 or above
• Articulate, motivated self-starter with a problem-solving attitude
• Commercially-minded with an entrepreneurial spirit
• Organised with excellent time management skills
• Excellent customer-facing skills
• Excellent communication and written skills
• Significant interest in, and aptitude for technology
• Right to work in the UK, USA or Singapore
• Right to work in a second location in addition to one of the above, e.g. UK, USA, Canada, Australia or Singapore would be advantageous
• European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential

Legal Technology Specialist

Where: London, New York, Singapore

The Legal Technology Specialist (LT) role combines technical understanding and communication with practical delivery to provide excellent customer service. LTs provide technical expertise in pre-sales and post-sales accounts, working together with our Legal Product Experts (LPEs) and Support team. During the pre-sale cycle, the LT will deliver Proof of Concepts (PoCs), showcasing Luminance’s technology and its ability to fulfil the individual customer’s use cases. After the sale, the LT will work to ensure the product and technology meet the needs of the customer, as well as assisting in providing first-rate support. National and international travel will likely be required.

Responsibilities

• Act as the technical point of contact, liaising between clients and all business units within Luminance
• Work with LPEs to deliver successful PoCs, from planning stages to final review
• Understand the individual use cases and needs of each customer and design, overseeing implementation of technical solutions where required
• Provide advice to and be a technical authority for customers about Luminance’s products and technologies
• Provide feedback and technical reporting on accounts to Luminance management

Requirements

• Bachelor's or Master's degree in a scientific, technical or engineering discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
• Excellent interpersonal and communication skills, both verbal and written
• Experience and proven ability to work autonomously and in a team in an innovative and fast-paced environment whilst delivering to deadlines
• Enthusiasm for innovation, experimentation and self-development in the legal technology field
• Experience with customer-facing activities (pre-/post-sales) is desirable, but not essential
• 2+ years of relevant industry experience, including knowledge of the legal technology is desirable, but not essential
• Experience communicating with both technical and senior management is desirable, but not essential
• Practical experience with developing or supporting web-based applications and related technologies is also desirable, but not essential.

Marketing Executive

Where: London, New York, Singapore

Luminance is looking for a bright, articulate and creative graduate to work in a fast-pace Marketing team at the forefront of AI.

Responsibilities

• Write and produce sales and marketing materials such as brochures, case studies, white papers, and presentations
• Plan and run events and conferences in the UK, Europe, and the US
• Liaise with offices abroad to coordinate marketing materials, manage logistics and execute global strategy
• Create press releases, blog posts, awards entries and website content
• Work closely with the sales team to generate leads
• Work closely with the account management team to communicate with existing customers
• Manage social media accounts and strategy

Requirements

• Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University
• Ability to discuss and critically analyse current global economic and political affairs
• Excellent communication, written and time management skills
• Motivated self-starter who is ready to make a real impact in a fast-growing company
• A problem solver who can think creatively and laterally
• European languages (particularly French, German, Spanish, Italian, Dutch, Swedish and Norwegian) are also desirable, but not essential

R&D Software Engineer

Where: Cambridge, UK

Luminance is looking for intelligent and enthusiastic individuals with a strong mathematical background to join their R&D team based in Cambridge, UK. As part of a small, dynamic team, successful candidates will be responsible for developing cutting-edge machine learning algorithms capable of understanding and analysing large corpora of written language documents.

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as engineering, computer science, physics or mathematics, with a First or 2:1. Post-graduate qualifications would be advantageous, but not essential
• Experience of writing software, preferably Python, C/C++ or Java
• Experience in machine learning and working with large data sets is desirable, but not essential

Web Software Engineer

Where: Cambridge, UK

Luminance is looking for talented individuals with a strong interest in web technologies and development to join their development team in Cambridge, UK. As part of a small, dynamic team, successful candidates will be responsible for designing and developing Luminance's cutting-edge document-analysis products. Typical technologies include HTML5, Javascript, Less/CSS and Node.js.

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as Engineering, Computer Science, Physics or Mathematics, with a First or 2:1
• Aptitude for UI/UX design and be able to demonstrate experience in designing and building interactive web-based application
• Experience with frameworks such as Backbone.js, d3.js, three.js and jQuery would be advantageous, but not essential

DevOps Engineer

Where: Cambridge, UK

Luminance is looking for dedicated and enthusiastic individuals with a strong interest in networking and systems to join their development team in Cambridge, UK. As part of a small, dynamic team, successful candidates will be working alongside the developers taking on responsibility for maintaining and monitoring Luminance's mission-critical cloud platform.

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as Engineering, Computer Science, Physics or Mathematics, with a First or 2:1
• Extensive *nix skills and experience managing and maintaining networked systems would be an advantage
• Experience with AWS, HAProxy, ansible, SQL/NoSQL databases and Node.js.would also be an advantage