Where: New York, USA

A young, rapidly-growing scale-up with strong backing and big ambitions, Luminance is looking for a dynamic, high-performing Vice President of Sales in New York to lead and build out the sales team. Reporting to the global head of sales, the VP of Sales will serve as a key member of the sales leadership team. They will be responsible for meeting sales targets, developing the US strategic sales plan, and identifying and executing new relationships with customers. We are seeking a self-starter who is invested in growing the business and seeking excellence from those around them.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Manage the US sales team to deliver sales targets, ensuring quality, productivity and a funnel of opportunities
• Responsible and accountable for all key sales metrics (leads generated, first meetings/demos, Proof of Value trials, conversion rates, time to convert)
• Assist sales team with client meetings, presentations and negotiations
• Ongoing process improvements, recommendations and implementation of systems that will make our team more efficient
• Assist in managing programs to achieve target goals for the team and individual representatives
• Work closely with the other revenue functions, including Marketing to generate demand, and the Product Specialist team to maximise revenue from new business
• Build organizational commitment and shape an overachieving, entrepreneurial culture that encourages the development of all its team members

Requirements

• 7+ years of software sales experience with a successful track record
• Proven SaaS sales leader with success in building, growing, and managing a highly prolific sales team
• Ability to build relationships with large customers and prospects at the C-Level and experience closing large, complex deals
• Excellent communication and leadership skills
• Commercially minded with genuine interest in building out the US team in a rapidly scaling early-stage technology-lead (SaaS) company
• Driven and competitive - strong desire to be successful
• Innovative thinking - embraces and champions new ideas and encourages others to do likewise
• Bachelor's degree required

Where: London, UK

A young, rapidly-growing company with big ambitions, Luminance is looking for a Financial Controller to oversee the day-to-day financial management of the business, to further develop the finance function, systems and processes and to direct our accounting operations. Reporting directly to the CEO, the Financial Controller will interact with all levels of the organisation.

For the right candidate, the opportunity exists to lead the build out of the complete finance function working closely with the finance manager and current team. We are seeking someone who enjoys a start-up atmosphere with a flat management structure and meritocratic working conditions, and who feels invested in growing the business and seeking excellence from those around them.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Develop, implement and improve internal financial control policies, systems and processes
• Prepare and present timely monthly financial statements, with appropriate financial analysis
• Enhance reporting and KPIs to provide valuable insight to external stakeholders and senior management and assist in forecasting
• Ensure the Finance team (3 employees currently) is scaling to meet the requirements of a fast-growing company and maintain oversight of the entire Finance process
• Manage the month-end and year-end close process, ensuring accuracy of the financial information, including liaising with external auditors
• Collaborate with business partners to drive understanding of financial impacts, identify and communicate risks and opportunities
• Lead budget and forecast processing by maintaining financial models and standard templates supporting planning processes, ensuring quality, accuracy, and analytical reviews
• Manage and comply with international tax reporting requirements and tax filings
• Play an active role in future fund raising activities as necessary

Requirements

• 6+ years of overall combined accounting and finance experience
• Recognised accounting qualification (e.g, ACA or ACCA) with thorough knowledge of accounting principles and procedures
• Experience implementing and improving finance systems and processes in-house
• High growth and/or SaaS experience considered favourably
• Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities
• Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company

Where: London, US, Singapore

The Senior Sales Executive role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within meritocratic environments where talent is spotted early and fast-tracked. Senior Sales Executives will have knowledge of the product and how it can be of benefit to lawyers, as well as be able to give demonstrations on the site. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. This role also includes the opportunity to travel internationally, attending events and meeting with prospective customers and customers alike.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Prospect accounts and pitch for new business
• Oversee and grow the Luminance’s relationships with our large international client base
• Own specific client relationships
• Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation

Requirements

• 2+ years' experience
• Bachelor's or master’s degree from a Top 200 Global University, with a GPA of 3.5 or above (US) or 2:1 or above
• Motivated self-starter with a focus on over-quota performance
• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
• Excellent customer facing and communication skills
• Right to work in the UK, USA or Singapore
• European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential

Where: London, US, Singapore

The Account Executive role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within meritocratic environments where talent is spotted early and fast-tracked.

Account Executives will have knowledge of the product and how it can be of benefit to lawyers, as well as be able to give demonstrations on the site. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. This role also includes the opportunity to travel internationally, attending events and meeting with prospective customers and customers alike.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

As an AE, you will:

• Prospect accounts and pitch for new business
• Oversee and grow the Luminance’s relationships with our large international client base
• Own specific client relationships
• Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation

Requirements

• Bachelor's or master’s degree from a Top 200 Global University, with a GPA of 3.5 or above (US) or 2:1 or above
• Motivated self-starter with a focus on over-quota performance
• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
• Excellent customer facing and communication skills
• Right to work in the UK, USA or Singapore
• European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential

Where: London, US, Singapore

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.

The Product Specialist role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.

Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
• Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
• Be a trusted adviser and authority on the product to the prospect during the Proof of Value
• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
• Design custom workflows and solutions for live cases

Requirements

• Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
• Excellent interpersonal and communication skills, both verbal and written
• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
• Highly-detail oriented with a problem-solving attitude
• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
• Organised with excellent time management skills with an ability to prioritise effectively
• Prior experience in eDiscovery is desirable but not essential

Where: London, UK

The Marketing position presents the opportunity to work in a fast-paced, varied role – from writing material for our social media to planning events, no two days are the same. You will be responsible for Luminance’s PR, from entering awards to writing blog posts and working with customers on press releases, and planning our events, both internal and external, from start to finish.

This role is all about supporting the other teams in the business, to get our name out there and aid Sales in securing deals. The ideal candidate will be creative, outgoing and willing to get stuck into a variety of tasks, as well as have excellent organisational skills.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Write and produce sales and marketing materials such as brochures, case studies, white papers, and presentations
• Plan and run events and conferences globally
• Liaise with offices abroad to coordinate marketing materials, manage logistics and execute global strategy
• Create press releases, blog posts, awards entries and website content
• Work closely with the sales team to generate leads
• Work closely with the account management team to communicate with existing customers
• Manage social media accounts and strategy

Requirements

• Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University
• Ability to discuss and critically analyse current global economic and political affairs
• Excellent communication, written and time management skills
• Confidence to interact with both clients and members of the Senior Management team
• Motivated self-starter who is ready to make a real impact in a fast-growing company
• A problem solver who can think creatively and laterally
• European languages (particularly French, German, Spanish, Italian, Dutch, Swedish and Norwegian) are also desirable, but not essential

Where: Cambridge, UK

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance’s DevOps team combines infrastructure tooling, software development practices and strong problem solving to create a service around Luminance’s unique software applications. With a focus on scalability, reliability and security, the team enable Luminance to ensure a performant, seamless experience for its users. You will join a small, dynamic team of creative engineers and work together to tackle some of Luminance’s greatest challenges, with new problems and technology areas to dig into on a regular basis.

To apply, please send your CV and covering letter to [email protected]

Desired Skills

• Excellent problem solving skills, including diagnosing issues within complex systems
• Ability and desire to identify root causes of issues, and propose and implement structural improvements
• Knowledge of the design and operation of web-based software applications, based on technologies such as node.js, PostgreSQL or Elasticsearch
• Knowledge of modern infrastructure and operational tooling within cloud-based architectures, such as Linux, python, AWS, ansible, Prometheus

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as Engineering, Computer Science, Physics or Mathematics, with a First or 2:1. This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them

Where: London, US, Singapore

This is a fantastic opportunity to join market-leading UK company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance’s technology within their own environment.

A Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution.

This role is all about building rapport and cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance’s products, and will be able to explain how to use product features to solve customer pain points. The ideal candidate will be a real ‘people person’ with critical thinking skills and a desire to solve problems.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Managing customer problems from start to finish and maintaining customer relationships throughout the whole support process
• Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist further
• Having a comprehensive understanding of the product
• Understanding the individual use cases and needs of each customer

Requirements

• Bachelor's or Master's degree in a scientific or analytical discipline with a 2:1 or above (UK) or GPA of 3.5 or above (US)
• Excellent interpersonal and communication skills, both verbal and written
• Desire to work in a customer-facing role
• Highly-detail oriented with a problem-solving attitude
• Organised with excellent time management skills with an ability to prioritise effectively
• Experience with customer-facing activities is desirable, but not essential
• Prior experience of eDiscovery is desirable, not but essential

Where: Cambridge, UK

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its newly formed Inside Sales team. This team has a fast-paced, meritocratic work environment, and seek out prospective customers for Luminance through a variety of methods. A role that offers significant commission-earning potential, the Inside Sales team is critical in generating new business for the company, and the team will be scaling up operations rapidly over the coming year.

Inside Sales Reps are outgoing, entrepreneurial self-starters who are able to build a natural rapport with prospective customers. This role will suit ambitious candidates who enjoy working within fast-paced, meritocratic environments where talent is spotted early and fast-tracked.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Engage with prospective customers and identify new business opportunities
• Book direct meetings and recruit for Luminance events
• Speak with key decision makers within target markets through cold calling and high-level prospecting
• Meeting set targets and consistently achieving KPIs
• Social Media Selling
• Work closely with Sales and Marketing on a variety of campaigns
• Maintain quality relationships with external customer-facing Account Executives to support new business growth

Requirements

• Excellent communication skills
• Articulate, motivated self-starter with a focus on over-quota performance
• Right to work in the UK
• European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential
• Previous sales experience is desirable, but not essential

Where: Cambridge, UK

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking for dedicated and enthusiastic individuals with a strong academic background in Artificial Intelligence or a related field to join their research team based in Cambridge, UK. Successful candidates will be part of a small, dynamic team responsible for: investigating the latest research in machine learning algorithms; prototyping them within the context of legal AI; and determining output quality, efficiency, and feasibility compared with other techniques.

This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them.

To apply, please send your CV and covering letter to [email protected]

Desired Skills

• Strong research and analytical skills
• Understanding of, including published work within, related academic fields such as NLP, Computer Vision or Deep Learning
• Data science skills, including handling of large data sets, modelling and evaluation
• Good understanding of software engineering concepts, particularly with machine learning development
• Experience with machine learning Python frameworks such as PyTorch, Tensorflow and Scikit-Learn

Requirements

• Master’s degree or postgraduate (preferred) qualification from a Top 200 Global University in a technical or scientific discipline such as Mathematics, Computer Science, Physics, or Engineering

Where: Cambridge, UK

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance’s team of Web Software Engineers are responsible for designing and developing Luminance's suite of web-based applications, which apply Luminance’s core AI technology to different use cases in the legal sector. The team uses a modern web technology stack, and team members can specialise in either UI, Backend or a mix of both!

This role is open to both graduates with a willingness to learn the desired skills, as well as more senior candidates with proven, prior experience in them.

To apply, please send your CV and covering letter to [email protected]

Desired Skills

• Experience in JavaScript frameworks such as Backbone.js, React or Vue.js
• Experience in server-side stacks using technology such as node.js, PostgreSQL, Elasticsearch or Redis
• UI/UX design and implementation
• Understanding of software development best practices and architecture, particularly of web-based, single-page applications

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as Engineering, Computer Science, Physics or Mathematics, with a First or 2:1

Where: Cambridge, UK

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.

Luminance is looking for intelligent and enthusiastic individuals with a strong mathematical background to join their R&D team based in Cambridge, UK. As part of a small, dynamic team, successful candidates will be responsible for developing cutting-edge machine learning algorithms capable of understanding and analysing large corpora of written language documents.

To apply, please send your CV and covering letter to [email protected]

Desired Skills

• Excellent problem solving and mathematical abilities
• Interest in machine learning and working with large data sets

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as engineering, computer science, physics or mathematics, with a First or 2:1. Post-graduate qualifications would be advantageous, but not essential
• Experience of writing software, preferably Python, C/C++ or Java
• Experience in machine learning and working with large data sets is desirable, but not essential

Where: Cambridge, UK

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.

Responsible for running of the software development lifecycle of Luminance's core product. Release Engineers manage, run, and improve our development and testing processes, working closely with the product managers and development teams to understand and test new functionality. They also identify issues during the development of new features and co-ordinate the timely deployment of fixes.

To apply, please send your CV and covering letter to [email protected]

Desired Skills

• Attention to detail and organisation
• Excellent problem solving and communications skills
• Desire to automate and interest in building things out of smaller parts

Requirements

• Bachelor's or Master's degree from a Top 200 Global University in a technical or scientific subject such as engineering, computer science, physics or mathematics, with a First or 2:1
• Scripting and automation experience (Python, Bash Shell or similar; ansible)

Where: Cambridge, London

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.

Infrastructure Engineers are responsible for the maintenance and improvement of all Luminance’s technical infrastructure, ensuring that the company can continue to operate, regardless of situation. As part of this small, dynamic team, you will learn and apply technical understanding across a wide range of topics - everything from ethernet to email! This is a key role in the life of our fast-growing company, bringing you into daily contact with colleagues from all parts of the business.

This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them.

To apply, please send your CV and covering letter to [email protected]

Desired Skills

• Excellent problem solving and communications skills
• Desire to build technical, automated solutions to issues within the operation of a business
• Willingness to assist others
• Knowledge of operating system administration (macOS, Linux, Windows)
• Knowledge of email infrastructure administration (Exchange, SMTP/IMAP)
• Experience in the setup and maintenance of computer hardware (end-user devices, server or network infrastructure)
• Knowledge of all layers of computer networking (e.g., physical, ethernet, WiFi, TCP/IP, SSL, application-layer)
• Awareness of security and operational best practices and frameworks (e.g. ISO27001, ISO22301)
• Scripting and automation experience (Python, Bash Shell or similar; ansible)

Requirements

• Bachelor's or Master's degree in a technical or scientific subject such as engineering, computer science, physics or mathematics, with a First or 2:1

Where: London, Cambridge, US, Singapore

This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Technical Operations team: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.

The Technical Operations role has a great mixture of client-facing work and problem solving. Once trained up, the Technical Operations representative will have an in-depth technical knowledge of the product, as well cloud systems. They will provide expert advice on the issues passed on by the Support team concerning live projects or cases. The Technical Operations team works with the wider Support team when needed to provide additional support during the Proof of Value (or trial) period. For existing customers, Technical Operations representatives will work on solving problems to ensure all customers can make the most of their technology investment.

To apply, please send your CV and covering letter to [email protected]

Responsibilities

• Act as the technical authority on our products, working with Support to assist prospects and customers with technical matters
• Pre-sale, work alongside colleagues to provide additional technical support during the Proof of Value, helping to convert prospects to customers
• Understand the individual use cases and needs of each customer and design, overseeing implementation of technical solutions where required
• Provide feedback and technical reporting on accounts to Luminance management

Requirements

• Bachelor's or Master's degree in a scientific, technical or engineering discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
• Experience and proven ability to work autonomously and in a team in an innovative and fast-paced environment whilst delivering to deadlines
• Enthusiasm for innovation, experimentation and self-development in the legal technology field
• Experience communicating with both technical and senior management is desirable, but not essential
• Experience with customer-facing activities (pre-/post-sales) is desirable, but not essential
• Practical experience with developing or supporting web-based applications and related technologies is also desirable, but not essential