Womxn in Tech Networking Breakfast
London
Are you passionate about tech and looking to further your career in a customer-facing role? Luminance is hiring across the board and we’d love to meet you. Come along to our Womxn in Tech Networking Breakfast on Wednesday 20th March in Piccadilly, London, to connect with our inspiring team of leaders including MD & Chief of Staff, Jaeger Glucina. Find out what it’s like to work at a fast-growing global AI company, network with fellow womxn in the early stages of their career, and hear all about the opportunities on offer at Luminance. To join us, send your CV to [email protected].
To apply, please send your CV and covering letter to [email protected]
Requirements
- Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University
Apply now
PR Executive
London
This is a fantastic opportunity for a bright, articulate and ambitious individual to join a fast-paced PR and Communications team at the forefront of AI. The role is ideal for a PR professional with 2-3 years’ experience in an agency to take the step in-house, helping to lead on Communications strategy globally and manage an external PR agency.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Develop creative news stories, write press releases, articles, blogs and case studies.
- Manage an external PR agency and build relationships with key journalists.
- Pitch, manage and oversee press interviews between reporters and key spokespeople, including media training and preparing briefing books.
- Help within the wider Marketing team including managing social media accounts and strategy, as well as planning events and conferences globally.
Desired Skills
Requirements
- At least 1 year PR experience in-house or in a PR agency. Sector knowledge is not essential.
- Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University.
- Copywriting: excellent written and spoken English with attention to detail on spelling, grammar and proofreading.
- Communication: strong interpersonal skills and ability to communicate effectively with a variety of stakeholders including a PR agency, clients, and the media.
- An ambitious problem solver who can think creatively and is ready to make a real impact in a fast-growing company.
Apply now
Marketing Executive
London
Luminance is looking for a bright, articulate and creative graduate to work in a fast-pace Marketing team at the forefront of AI.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Write and produce sales and marketing materials such as brochures, case studies, white papers, and presentations
- Plan and run events and conferences in the UK, Europe, and the US
- Liaise with offices abroad to coordinate marketing materials, manage logistics and execute global strategy
- Create press releases, blog posts, awards entries and website content
- Work closely with the sales team to generate leads
- Work closely with the account management team to communicate with existing customers
- Manage social media accounts and strategy
- Work on paid advertising campaigns using Google Adwords and LinkedIn, tracking website analytics and SEO
Requirements
- Bachelor's or Master's degree with a 2:1 or above (UK) or GPA of 3.5 or above (US) from a Top 200 Global University
- Ability to discuss and critically analyse current global economic and political affairs
- Excellent communication, written and time management skills
- Motivated self-starter who is ready to make a real impact in a fast-growing company
- A problem solver who can think creatively and laterally
- European languages (particularly French, German, Spanish, Italian, Dutch, Swedish and Norwegian) are also desirable, but not essential
- Knowledge of digital marketing basics (paid advertising, SEO, data analytics) preferred but not required
Apply now
Account Executive
London, US, Singapore
The Account Executive role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within meritocratic environments where talent is spotted early and fast-tracked.
Account Executives will have knowledge of the product and how it can be of benefit to lawyers, as well as be able to give demonstrations on the site. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. This role also includes the opportunity to travel internationally, attending events and meeting with prospective customers and customers alike.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
As an AE, you will:
- Prospect accounts and pitch for new business
- Oversee and grow the Luminance’s relationships with our large international client base
- Own specific client relationships
- Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation
Requirements
- Bachelor's or master’s degree from a Top 200 Global University, with a GPA of 3.5 or above (US) or 2:1 or above
- Motivated self-starter with a focus on over-quota performance
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Excellent customer facing and communication skills
- Right to work in the UK, USA or Singapore
- European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential
Apply now
Operations Engineer
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Luminance’s Operations team combines infrastructure tooling, DevOps practices and strong problem solving to create a service around Luminance’s unique software applications. With a focus on automation, scalability, reliability and security, the team enable Luminance to ensure a performant, seamless experience for its users. You will join a small, dynamic team of creative engineers and work together to tackle some of Luminance’s greatest challenges, with new problems and technology areas to dig into on a regular basis.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Excellent problem solving skills, including diagnosing issues within complex systems
- Ability and desire to identify root causes of issues, and propose and implement structural improvements
- Knowledge of the design and operation of web-based software applications, based on technologies such as node.js, PostgreSQL or Elasticsearch
- Knowledge of modern infrastructure and operational tooling within cloud-based architectures, such as Linux, python, AWS, ansible, Prometheus
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
Apply now
(Machine Learning) R&D Engineer
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Luminance is looking for dedicated and enthusiastic individuals with a strong academic background in Artificial Intelligence or a related field to join their R&D team based in Cambridge, UK. Successful candidates will be part of a small, dynamic team responsible for: prototyping, building and implementing new approaches to AI problems; and determining output quality, efficiency, and feasibility compared with other techniques in a data-driven manner.
This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Strong analytical skills and ability to approach tasks in a scientific manner
- Data science skills, including handling of large data sets, modelling and evaluation
- Good understanding of software engineering concepts, particularly with machine learning development
- Experience with machine learning Python frameworks such as PyTorch, Tensorflow and Scikit-Learn
- For more senior candidates:
- Understanding of, including published work within, related academic fields such as NLP, Computer Vision or Deep Learning
- Relevant industry experience with demonstrable impact in a commercial setting
- Significant practical usage of modern ML areas (NLP, Transformers, LLMs, NER, GANs, Reinforcement Learning, etc.)
Requirements
- Master’s degree or Postgraduate (preferred) qualification from a Top 200 Global University, preferably in a technical subject
Apply now
Application Engineer
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Luminance’s team of Application Engineers are responsible for designing and developing Luminance's suite of web-based applications, which apply Luminance’s core AI technology to different use cases in the legal sector. The team uses a modern technology stack, and team members can specialise in either UI, Backend or a mix of both!
This role is open to both graduates with a willingness to learn the desired skills, as well as more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Experience in JavaScript frameworks such as Backbone.js, React or Vue.js
- Experience in server-side stacks using technology such as node.js, PostgreSQL, Elasticsearch or Redis
- UI/UX design and implementation
- Python or Java knowledge is also useful
- Understanding of software development best practices and architecture, particularly of web-based, single-page applications
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
Apply now
Automation Engineer
Cambridge, UK
Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Responsible for running of the software development lifecycle of Luminance's core product. Automation Engineers manage, run, and improve our development and testing processes, working closely with the product managers and development teams to understand and test new functionality. They also identify issues during the development of new features and co-ordinate the timely deployment of fixes.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Attention to detail and organisation
- Excellent problem solving and communications skills
- Desire to automate and interest in building things out of smaller parts
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
- Scripting and automation experience (Python, Bash Shell or similar; ansible)
Apply now
Systems Administrator
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession.
Systems Administrators are responsible for the maintenance and improvement of all Luminance’s technical infrastructure, ensuring that the company can continue to operate, regardless of situation. As part of this small, dynamic team, you will learn and apply technical understanding across a wide range of topics - everything from ethernet to email! This is a key role in the life of our fast-growing company, bringing you into daily contact with colleagues from all parts of the business.
This role is open to both graduates with a willingness to learn the desired skills, and more senior candidates with proven, prior experience in them.
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!
To apply, please send your CV and covering letter to [email protected]
Desired Skills
- Excellent problem solving and communications skills
- Desire to build technical, automated solutions to issues within the operation of a business
- Willingness to assist others
- Knowledge of operating system administration (macOS, Linux, Windows)
- Knowledge of email infrastructure administration (Exchange, SMTP/IMAP)
- Experience in the setup and maintenance of computer hardware (end-user devices, server or network infrastructure)
- Knowledge of all layers of computer networking (e.g., physical, ethernet, WiFi, TCP/IP, SSL, application-layer)
- Awareness of security and operational best practices and frameworks (e.g. ISO27001, ISO22301)
- Scripting and automation experience (Python, Bash Shell or similar; ansible)
Requirements
- Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject
Apply now
Customer Support Associate
London, US, Singapore
This is a fantastic opportunity to join market-leading UK company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance’s technology within their own environment.
A Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution.
This role is all about building rapport and cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance’s products, and will be able to explain how to use product features to solve customer pain points. The ideal candidate will be a real ‘people person’ with critical thinking skills and a desire to solve problems.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Managing customer problems from start to finish and maintaining customer relationships throughout the whole support process
- Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist further
- Having a comprehensive understanding of the product
- Understanding the individual use cases and needs of each customer
Requirements
- Bachelor's or Master's degree in a scientific or analytical discipline with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Desire to work in a customer-facing role
- Highly-detail oriented with a problem-solving attitude
- Organised with excellent time management skills with an ability to prioritise effectively
- Experience with customer-facing activities is desirable, but not essential
- Prior experience of eDiscovery is desirable, not but essential
Apply now
Inside Sales
Cambridge, UK
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its newly formed Inside Sales team. This team has a fast-paced, meritocratic work environment, and seek out prospective customers for Luminance through a variety of methods. A role that offers significant commission-earning potential, the Inside Sales team is critical in generating new business for the company, and the team will be scaling up operations rapidly over the coming year.
Inside Sales Reps are outgoing, entrepreneurial self-starters who are able to build a natural rapport with prospective customers. This role will suit ambitious candidates who enjoy working within fast-paced, meritocratic environments where talent is spotted early and fast-tracked.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Engage with prospective customers and identify new business opportunities
- Book direct meetings and recruit for Luminance events
- Speak with key decision makers within target markets through cold calling and high-level prospecting
- Meeting set targets and consistently achieving KPIs
- Social Media Selling
- Work closely with Sales and Marketing on a variety of campaigns
- Maintain quality relationships with external customer-facing Account Executives to support new business growth
Requirements
- Excellent communication skills
- Articulate, motivated self-starter with a focus on over-quota performance
- Right to work in the UK
- European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential
- Previous sales experience is desirable, but not essential
Apply now
Product Specialist
London, US, Singapore
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.
The Product Specialist role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.
Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.
To apply, please send your CV and covering letter to [email protected]
Responsibilities
- Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
- Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
- Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
- Be a trusted adviser and authority on the product to the prospect during the Proof of Value
- Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
- Design custom workflows and solutions for live cases
Requirements
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Highly-detail oriented with a problem-solving attitude
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
- Organised with excellent time management skills with an ability to prioritise effectively
- Prior experience in eDiscovery is desirable but not essential
Apply now