Fusion Connect, a Leading Global Managed Communication Service Provider (MCSP), Supercharges its Legal Team with Luminance’s AI

7 February 2023 |

07 February 2023 | Luminance, the world’s most advanced AI-powered platform for legal process automation, today announced that Fusion Connect, a leading global Managed Communication Service Provider (MCSP) and Microsoft Cloud Solution Provider headquartered in the U.S., has adopted the Luminance AI platform to streamline their legal processes globally.

Having previously relied on time-consuming and resource-intensive manual methods to search and analyse their contract database, Fusion Connect chose Luminance to streamline internal processes and centralise their contracts. Luminance now provides the team with an AI-powered repository, acting as a central interface for viewing all contracts, whether under negotiation or already signed. By significantly reducing the time and resource spent on drafting, negotiating, and processing contracts, Fusion Connect’s legal team can now spend more time responding to business needs and unlocking operational efficiency.

Luminance is further enabling Fusion Connect to automate workflow allocation and enhance cross-team collaboration with the platform’s easy-to-use Workflow Editor. With Luminance automatically routing vendor contracts to the relevant member of the legal team for review, Fusion Connect can eliminate bottlenecks and ensure internal approval requirements are met in a timely and efficient manner.

Birch Blair, Vice President and Deputy General Counsel of Fusion Connect, commented: “Luminance has quickly become a key enabler for our legal and contracting teams, allowing us to drive efficiency into our everyday work by delivering rapid insight into our entire contract landscape. We needed a comprehensive technology solution to extend our use of AI in our internal systems and customer solutions, that was quick and easy to implement, and Luminance has given us just that.”

Eleanor Lightbody, CEO of Luminance, added: “We are delighted that Fusion Connect has chosen Luminance Corporate to augment their in-house legal team. Luminance’s world-leading AI can generate value and maximise efficiency for legal departments of all sizes. This has never been more important for businesses like Fusion Connect that are focused on driving AI-powered efficiency and productivity.”

Luminance recently announced a 140% increase in US-headquartered customers in 2022, with signings including multinational pharmaceutical company, IDEXX Laboratories, global insurer, Liberty Mutual, and the second largest privately held company in the United States, Koch Industries.


About Luminance

Luminance is the world’s most advanced AI technology for the legal processing of contracts and documents. Founded by mathematicians from the University of Cambridge, Luminance’s AI reads and forms a conceptual understanding of documents in any language. Luminance uses this understanding to augment the spectrum of legal matters, from AI-powered contract drafting, negotiation and review to investigations and eDiscovery. Luminance is trusted by over 500 customers in 60 countries, including all of the Big Four consultancy firms, a quarter of the world’s largest law firms and multinational organisations.

About Fusion Connect

Fusion Connect is a next-generation managed communication service provider (MCSP) enabling mid-market and enterprise businesses to connect people and applications globally. We tailor our highly available cloud communication, connectivity, and security services to meet the unique needs of our clients. Our services are backed by the industry’s most comprehensive service guarantee, that includes on-time installation, and 100% availability guarantees for next- generation services. For more information, go to or call us at +1-866-829-4318.