World Leading Asian Dining Concept, Panda Restaurant Group, Chooses Luminance’s AI

13 February 2024 |

A global leader in Asian dining experiences, Panda Restaurant Group, Inc. (“Panda”), has adopted Luminance’s award-winning technology to bring AI to every aspect of its contracting processes.

The restaurant group, which has over 2,500 locations worldwide and includes beloved brands, such as Panda Express, Panda Inn, and Hibachi-San, deals with hundreds of leases, purchase agreements, NDAs and engagement letters every year. As a result, the organization’s corporate legal team sought an end-to-end AI platform capable of enhancing and augmenting their high-volume commercial contracting. After an extensive evaluation of the legal technology market, Panda turned to Luminance for its ability to bring next-generation AI to every stage of the contract lifecycle.

As the parent company of some of the fastest-growing restaurant chains in the United States, Panda’s legal team now uses Luminance’s AI as its primary tool for negotiating and reviewing contracts, utilizing the technology’s revolutionary ability to take a first pass review of any incoming contract to ensure that critical business deals are closed quickly and the company can maintain its exponential growth. Further, with essential legal and enterprise knowledge now centralized within Luminance, Panda’s growing legal team can rapidly get up to speed with the company’s standards and better inform future decision-making.

With Luminance’s AI-powered contract repository delivering instant insight into any contract type, the technology is helping Panda to maximize revenue opportunities by ensuring that Supply Chain and Business Partner teams are alerted to impending contract termination or renewal dates. Meanwhile, Luminance AI-powered search functionality ensures Panda’s team can answer critical business questions from Finance and other teams across the organization in minutes.

David J. Kim, Executive Director of Corporate Legal at Panda Restaurant Group, said: “As a best-in-class Asian dining concept, we know the importance of maintaining the highest levels of efficiency and our legal processes are no different. We’re excited to partner with Luminance to enhance and improve productivity across our commercial contracting processes, empowering our team with the tools they need to focus on our mission of delivering exceptional dining experiences for our guests.”

Eleanor Lightbody, CEO of Luminance, added: “It’s fantastic to see yet another household name join the ranks of industry leaders using Luminance’s award-winning AI. Efficiency is best achieved by deploying one end-to-end AI solution across the entire contracting process. Luminance’s specialist AI allows Panda to do just that. I’m incredibly excited about the future of our partnership.”


About Panda Restaurant Group

Panda Restaurant Group, Inc. (“PRG”), the global leader in Asian dining experiences and parent company of Panda Express, Panda Inn, and Hibachi-San, is dedicated to becoming a world leader in people development. Panda Restaurant Group’s humble beginnings started in 1973 with one restaurant, Panda Inn, in Pasadena, California, opened by Andrew Cherng and his father, Master Chef Ming-Tsai Cherng. With hopes of growing the business and creating more opportunities for their family, Andrew and his wife Peggy Cherng created the first Panda Express in 1983 to offer a faster and more convenient experience for guests to enjoy American Chinese favorites.

Panda Restaurant Group is more than a trailblazer of American Chinese food. Led by co-founders and co-CEO's Andrew and Peggy, the company’s people-first vision, values-driven culture. and associates’ inspiring growth stories have garnered industry-wide recognition and been key to the company’s extraordinary success. Awarded with more than 30 honors as top employer and best place to work to-date, Panda is nationally recognized as a top employer by Fortune’s 100 Best Companies to Work For, Great Place to Work Certification and PEOPLE’s Companies That Care list. From developing its presence all over the world to developing more than 50,000 associates, each store built brings PRG closer to its mission to inspire better lives.

About Luminance

Built on a proprietary legal Large Language Model (LLM), Luminance’s specialised legal co-pilot uses next-generation AI to automate the generation, negotiation, and analysis of contracts. Developed by world-leading AI experts, validated by leading lawyers, and in use by over 600 customers in 60 countries, Luminance’s ‘legal-grade’ AI is a key component of any legal team.