Luminance, the pioneer in Legal-Grade™ AI, today announced that FreshDirect has adopted its next-generation AI to expedite contract analysis and automate day-to-day legal tasks, improving strategic decision making across the enterprise.

FreshDirect is a leading food delivery provider, building better food systems by connecting people to the closer to the highest quality, freshest food possible. The company’s rapid expansion over recent years meant their operations were becoming increasingly complex. Dealing with time-consuming and resource intensive tasks, the team sought a technology that could streamline their legal processes, enhance accuracy and free up their legal team to focus on more strategic matters. The team identified Luminance as the most cutting-edge solution to maintain compliance, quickly analyse vast amounts of data and transform their legal operations.

FreshDirect is now using Luminance to expedite contract analysis. With its suite of AI-powered negotiation functionality, Luminance automatically takes a first pass review of any incoming contract and immediately flags inconsistencies and potential risks according to FreshDirect’s internal standards. With key information at their fingertips, Luminance enables the legal team to ensure all regulatory and internal requirements are met. Luminance’s AI memory and ability to learn on-the-fly allows the FreshDirect team to maintain compliance in real time, essential in today’s constantly evolving regulatory landscape.

The FreshDirect team is now reducing the time, cost, and resource spent on contract management and gaining greater visibility into their contractual landscape. Luminance identifies key trends within FreshDirect’s executed contracts, such as termination dates, governing law, and limitations of liability, which are instantly surfaced and trackable in Luminance’s Insight Screen. Luminance has transformed FreshDirect’s legal team into a business enabling team.

“We envision Luminance playing an even larger role not only in our legal department but in our company overall. We believe AI will help us make smarter, faster decisions and fuel continued innovation within the legal space,” said Ehsan Shah, Head of Legal at FreshDirect. “AI has moved beyond a competitive advantage; it’s now a necessity for staying ahead. Businesses that fail to embrace it risk falling behind. Luminance is setting the standard in legal AI and we’re eager to leverage its transformative efficiency to enhance our operation.”

“Innovation sits at the heart of Luminance, and we are pleased to partner with FreshDirect who share this commitment”, said Eleanor Lightbody, CEO of Luminance. “Luminance empowers businesses of all sizes to navigate today’s regulatory landscape with speed and confidence. I am excited to watch this partnership flourish.”

ENDS

About FreshDirect

Founded in 2002, FreshDirect is a leading online grocer on a mission to build a better food system by delivering the highest-quality, freshest food directly to customers’ doors. Headquartered in the Bronx, FreshDirect serves the greater New York tri-state area with a best-in-class delivery experience. Offering more than 12,000 SKUs, the company works directly with farmers, growers, and suppliers to source premium meat, seafood, produce, and specialty items, alongside all your favorite grocery brands. FreshDirect is driven by a passion for quality, responsible sourcing, and strengthening the local communities it serves. For more information, visit www.freshdirect.com.

About Luminance

Developed by AI experts from the University of Cambridge, Luminance’s Legal-Grade™ AI automates and augments every touchpoint a business has with its contracts. Its Mixture of Experts approach - known as the “Panel of Judges” - uses probabilistic consensus to ensure legal-grade accuracy during contract generation, negotiation, and post-execution analysis. Trusted by over 700 customers in 70+ countries including a quarter of the world’s largest law firms and multinational organisations across industries, from AMD and National Grid to LG Chem and DHL, Luminance’s end-to-end platform brings specialist AI to wherever computer meets contract.